Everything the platform
does today.

31 capability areas, counted from the product source code on version 0.399.0: 31 running on production today and 0 in development. Between them they carry 92 individual features recorded as built, counted from the product feature record rather than from this page. An entry below appears when its code exists in the product, is marked shipped only when the same code path is running on production, and drops off when the code goes; nothing on this page is written ahead of the product. Where a capability has its own page on this site, the entry links to it, and that page states what is not in the product today.

Monitor and maintain

Agent installers. Agent installers and enrollment for the platforms the agent supports.

Alerts. Open alerts and alert rules across every customer, with alerts that clear themselves when the value returns to normal. See the Alerts page

Automation. A script library run on managed devices with every run recorded. See the Automation page

Cloud status. Status of the cloud services customers depend on, in the same workspace as their devices.

Dashboard. One overview of alerts, cases and device health across customers. See the Dashboard page

Devices. Inventory, health and history for every managed device. See the Devices page

Network monitoring. SNMP polling of network devices with alert rules on numeric thresholds and status keywords. See the Network monitoring page

Patch management. Operating system and application updates with reboot-aware deployment and retries that know when to stop. See the Patch management page

Policies. Device policy baselines applied per customer.

Search. One search across devices, cases and documentation.

Syslog. Syslog collection with alert rules that can be started from any log line. See the Syslog page

WAN monitoring. Uptime and latency for customer sites and links. See the WAN monitoring page

Secure and respond

Compliance. Compliance posture and evidence collected from managed devices.

Email security. Reported phishing and mailbox threat signals per customer tenant.

Endpoint protection. Microsoft Defender status, detections and definition updates across managed Windows devices. See the Endpoint protection page

Identity security. Sign-in and identity risk signals from customer Microsoft 365 and Google Workspace tenants. See the Identity security page

Microsoft 365. Per-customer Microsoft 365 tenant monitoring. See the Microsoft 365 page

Mobile devices. Mobile device management for Android and Apple devices. See the Mobile devices page

Phishing simulation. Phishing simulation campaigns for customer users.

SaaS security. Security posture signals from customer SaaS applications.

Security. Security findings and posture across managed devices.

Security training. Security awareness training assignments for customer users.

Zero trust. Approval-gated elevation and sensitive actions.

Support, document and bill

Billing and reporting. Invoices and billing records for the work the platform records. See the Billing and reporting page

Cases. Each issue as a case with an owner, the actions taken, and a fix confirmed by a later observation. See the Cases page

Documentation and assets. Customer documentation and asset records beside the devices they describe. See the Documentation and assets page

Knowledge base. Internal articles technicians write and share. See the Knowledge base page

Passwords. Credential storage per customer. See the Passwords page

Remote control. Attended and unattended remote sessions to managed devices. See the Remote control page

Reports. Reports on the work done and the state of managed environments. See the Reports page

Service desk. Customer tickets beside the cases and devices they concern. See the Service desk page